Staff Virtual

Staff Virtual is a business process outsourcing company based in Manila, Philippines. It handles business functions such as data entry, accounting, customer support services, technical support, human resources and payroll functions for its clients.

Background

Staff Virtual, with offices in Manila and California, provides professionals in the business process outsourcing industry with an integrated back-office system. Founded in 2009 by American Ike Stranathan and New Zealander Roger Cox, it provides professional specialists which its clientele has a direct hand in selecting or hiring.

The Philippine-based company employs customer service professionals, administrative and legal support specialists, graphic artists and lawyers.

According to the Manila Bulletin, Staff Virtual is "growing at a healthy rate and on track to almost double its size by the end of 2014."

Corporate Social Responsibility

Staff Virtual uses the triple bottom line model (people, planet, profit) in developing and implementing its corporate social responsibility program.

People - Staff Virtual extends health and wellness benefits to its workers' family members, offers "leave benefits well above and beyond what is legally required," and a "family friendly work environment that puts employees first."
Planet - Staff Virtual has implemented a company-wide recycling program to reduce waste. It "has participated in various community outreach initiatives with local NGOs including CRIBS (Create Responsible Infants By Sharing) Orphanage and GRACES (Golden Reception and Action Center for the Elderly and Other Special Cases)."
Profit - "Adherence to The Two previous pillars...has direct benefits [sic] to the bottom line profit of Staff Virtual by improving employee retention. This means less turnover and greater profits for the company."

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