Intouch Solutions

InTouch Solutions is one of the most important healthcare consulting agencies in the world, selected five times as Agency of the Year. It was founded in 1999 in Kansas City by Faruk Capan, a US entrepreneur of Turkish origins.

History

Founder Faruk Capan, originating from Istanbul, immigrated to the United States in 1990 to pursue a Master of Science in Information Technology and successively a Master in business administration at the University of Central Missouri. After having spent some years in responsibility positions of the pharmaceutical industry, in 1999 he founded Intouch Solutions at his home, starting with two employees only.

In the following years, the company has Undergone rapid development, which has led it to become one of the "Category I" agencies in its sector of reference. The growth was accompanied by the gradual expansion of the offices in the United States, with the opening of offices in Chicago (2008) and New York (2011). In 2016, expansion took place outside the United States, with the opening of an office in London, and the almost simultaneous construction of a global joint venture, called Intouch Solutions International,  with the Italian agency Healthware International.

Intouch Solutions specialises in pharmaceutical marketing, particularly digital, and in the development and supply of innovative solutions to the pharmaceutical industry and other stakeholders in the sector, such as hospitals, patient associations and healthcare institutions. It pioneered the development of first apps for pharmaceutical sales reps; community portals for patients; and moderation tools for Facebook pages and Twitter accounts  for the pharmaceutical world.

Philanthropy

Intouch Solutions is active in making donations to numerous pro bono associations. Examples include Kansas City Free Health Clinic; the patients' association Skin of Steel; and the Children's Skin Disease Foundation. After Hurricane Sandy, he made a donation of $14,000 to the Red Cross.

Awards

Intouch Solutions has won numerous industry awards for its work. The most relevant are listed below:

• Agency of the Year - Med Ad News Manny Awards (2016, 2012)
• Agency of the Year - PM360 Trailblazer Awards (2014)
• All Star Agency of the Year - Medical Marketing & Media (MM&M) (2014)
• Webby Awards (2005)
• Lion Award for First Year All Stars - Workfront LEAP Conference (2016)
• Top 20 Most awarded healthcare agencies globally - Advertising Health (2014)
• Innovative Marketer of the Year - Faruk Capan. MM&M Awards (2014)
• Industry Person of the Year - Faruk Capan. MedAd News Manny Awards (2013)

See also

• Digital marketing
• Pharmaceutical industry