Paul Christoforo
Paul Christoforo is a sole trader representing Ocean Distribution and Ocean Marketing. In 2011, Christoforo was the center in a customer service situation gone awry over N-Control's Avenger Controller modification for the Playstation 3 and Xbox 360. Christoforo and a customer engaged in email conversations, resulting in threats and insults from Christoforo on behalf of N-Control. The conversation was posted on Penny Arcade, and quickly grew a mob-like response against the controller and Christoforo.
Internet Takeover
The backlash of the customer service incident resulted in Christoforo becoming an instant internet celebrity, and quickly being parodied as a meme with even major companies such as Geico referring to the meme in tweets. A big portion of this is due to Christoforo challenging the customer and doubting the powers of the Internet. The resulting outburst forced Christoforo to be fired from working with N-Control and created a negative feedback for the Avenger controller.
Controversy
The resulting situation left many questions between the relationship of Christoforo and Avenger Controller inventor David Kotkin. Internet sleuths turned up a registered company in the names of both Christoforo and Kotkin, drawing even further criticism of the Avenger Controller and their poor customer service tactics. Despite a direct link drawn between Christoforo and Kotkin, Kotkin played down their partnership and continues to turn Christoforo into a social pariah. An apology was later issued by Christoforo, but it wasn't well received by fans, business parties, or investors .
Ocean Marketing has since been cited for plagiarizing articles on their blog, and delivering vague and unsubtantiated data to customers.
Internet Takeover
The backlash of the customer service incident resulted in Christoforo becoming an instant internet celebrity, and quickly being parodied as a meme with even major companies such as Geico referring to the meme in tweets. A big portion of this is due to Christoforo challenging the customer and doubting the powers of the Internet. The resulting outburst forced Christoforo to be fired from working with N-Control and created a negative feedback for the Avenger controller.
Controversy
The resulting situation left many questions between the relationship of Christoforo and Avenger Controller inventor David Kotkin. Internet sleuths turned up a registered company in the names of both Christoforo and Kotkin, drawing even further criticism of the Avenger Controller and their poor customer service tactics. Despite a direct link drawn between Christoforo and Kotkin, Kotkin played down their partnership and continues to turn Christoforo into a social pariah. An apology was later issued by Christoforo, but it wasn't well received by fans, business parties, or investors .
Ocean Marketing has since been cited for plagiarizing articles on their blog, and delivering vague and unsubtantiated data to customers.
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