Opentaps

Opentaps is a web based ERP and CRM for small to medium sized businesses. Its functions include eCommerce, Point-of-Sales, inventory, warehouse, order, customer management and general ledger. It is built on top of the OFBiz framework.

Architecture

Opentaps has a web based UI (user interface). The server can be installed on a Windows 32-bit (2000/XP/2003) or any POSIX (Linux/BSD/UNIX-like OSes).

General Features

  • Fully integrate sales and marketing with customer service, warehouse, supply chain, online and physical stores, and accounting
  • Support unlimited stores, catalogs, categories, and products
  • Cross-sells and upsells for products
  • Support physical products, digital and downloadable products, variant products, configurable products, and customer gift cards
  • Price rules for customer or group-specific pricing
  • Online store promotion engine
  • Integration with major payment gateway providers
  • Fully integrated online and Point of Sales (POS) stores out-of-the-box

CRM Features

  • Automate sales process from lead gathering to conversion
  • Manage sales opportunities
  • Create sales visibility with forecasts
  • Share calendar and tasks with the entire team
  • Share and manage documents
  • Browser-based email with integration to email server
  • Customer services and case management
  • Quotes, order entry, and order prioritization
  • Manage marketing campaigns, including outbound emails and call management
  • Tracking code reporting and management
  • Address lookup and correction via USPS
  • Voice Over IP (VOIP) Integration

Warehouse and Manufacturing Features

  • Track non-serialized, serialized, and lot-based inventory
  • Host third-party or "virtual" inventory
  • Manage entire manufacturing process with Bill of Materials (BOM), production tasks, and work orders
  • Automate production and purchasing calendar with Material Resources Planning (MRP)
  • Fulfill orders efficiently with picking lists, web-based packing station, and shipment scheduling
  • Integration with UPS, FedEx, and DHL

Financial Management and Accounting Features

  • Industry standard double entry general ledger
  • Supports multiple organizations with unlimited hierarchy of accounts
  • Manage accounts receivables (AR) and accounts payables (AP), including invoices, payments, statements, aging
  • Produce financial and tax statements
  • Fully integrated with orders, inventory, purchasing, manufacturing out-of-the-box

Technical Highlights

  • Built on Java J2EE with a Service Oriented Architecture and Model-View-Controller framework
  • Compatible with all major databases, including MySQL, PostgreSQL, Oracle, and SQL Server
  • Support for XML RPC, SOAP, and SyncML integration protocols
  • Incorporates the Apache Tomcat and Geronimo servers
  • Supports Java 5 and Java 1.4

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