One World Direct

One World Distribution, Inc. DBA: One World Direct

Founded: 1994

Headquarters: Mobridge, South DAKOTA.

Key People: Thomas E Unterseher, CEO & co-founder; Heather, K.A. Bohr, Vice President & co-founder; Stewart Buskirk, Vice President; Amber LaFramboise, Vice President

Industry: Fulfillment, Call Center and e-commerce outsourcing

Employees: 80

Web site: www.owd.com

One World Direct provides outsourced fulfillment, call center and e-commerce services to other companies. As such, the company is typically categorized as a third-party fulfillment company or call center. One World’s operation is headquartered in Mobridge, South Dakota, where it operates two fulfillment centers and a call center. The company’s sales offices are located in Pasadena, California.

History

The company was founded in 1994 by Thomas E. Unterseher and Heather K.A. Bohr. The couple moved from Pasadena, California. to Mobridge, South Dakota. to start the company and take advantage of South Dakota’s lower operating cost environment. One World Direct was originally named One World Distribution. The company changed its name to One World Direct in 2009.

In 1999, One World was named a “Top Ten Growing with Technology” award winner by Inc. Magazine and Cisco Systems. In 2001, the company’s co-founder, Thomas Unterseher was named one of “Ten Outstanding Young South Dakotans.” In 2005, the company was named “Progressive Business of the Year” by the Mobridge Chamber of Commerce. In 2006, One World was named “Business of the Year.”

The company's co-founder, Thomas Unterseher, is known as a local change agent and proponent of rural development through technology.

Clients & Services

One World’s clients range from large Fortune 500 companies such as Sony to small dot-com operations. The company serves over 70 clients who sell their products through e-commerce or other direct-to-consumer channels. In addition to order fulfillment, call center and e-commerce integration, One World provides returns processing, warehousing, inventory management and credit card processing.