K-Commerce

K-Commerce refers to the opportunity to exploit the intangible value of Intellectual Capital and to distribute it as (basic rules):

  • a tangible Package of (profitable) knowledge intensive Product or Services;
  • it will have to be possible to Calculate a specific Return on Sales (ROS) in all its Life Cycle.

At present, there are on the market many examples of knowledge embedded electronic devices, like washing machine able to schedule by itself on the base of specific loads or energy saving electronic devices, but also 3D mobile technologies able to transfer historical issues completely (for instance: like at museum), etc.

But we have to distinguish the technology aspect from the knowledge embedded one: a lot of high technologies seems to be intelligent because they use smart communications (i.e.: wireless) or they have smart user interfaces (touch screen, etc.) or they are able to apply single loops of process automation (i.e.: PLC, etc.).

These high tech devices have their specific value on the market, but they have not knowledge aboard.

AbOUT “the state of the art”, it is important to make a clear distinction between Value of a (intangible, patrimonial) Intellectual Capital (IC) and Value of a Knowledge package that produce a (tangible, functional) return on sales directly long its Life Cycle.

At the moment, a recent proliferation of Intellectual Capital models, it is fitting to classify the models and review their individual strengths and weaknesses.

The models to be evaluated include “Market Value Added” (MVA) and “Economic Value Added” (EVA), “Q Ratio”, “Balanced Score Card” (BSC), “IC Navigator”, “Intellectual Capital Services’ IC Index”, “IC Audit”, “Intangible Asset Monitor” (IAM), Citation-weighted Patents, and Real Option Theory.

Dimensions of model classification will include temporal orientation, system dynamics, and causal direction.

In the K-Commerce approach the above mentioned, indexes and procedures are considered as possible modality to “measure” the Value of a specific Intellectual Capital (IC) as patrimonial, but all that is very different issue with reference to apply Knowledge Engineering approach to turn a specific IC into (i.e.) a mathematical (tangible, functional) “Knowledge Model” which Value may be calculated as a specific Return on Sales (ROS) in all its Life Cycle.

How K-commerce Works

K-Commerce methodologies aim to turn distribute “intangible” Intellectual Capital, into “tangible” (and marketable) knowledge packages, carrying out an ICT platform for collaborative development of Knowledge Intensive/Embedded new products and services. To reach that aim, it is necessary to refer to the “Players” of the proposed K-commerce Factory:

  1. Knowledge Sharing Community (Knowledge Market Place)
  2. Knowledge-Commerce Factory (KCF)
  3. World Wide Web Market (Internet Market)

In other words, KCF is a multi-disciplinary organization operating as “Knowledge Synthesizer and Integrator” in the World Wide Web Market, where qualified Knowledge Sharing Community (university, companies, consultants, etc.) are able to dispose/offer primary information on specific Knowledge issues (EI/EC reference ontologies).

It is important to put in evidence that in above mentioned Community it is possible also to rehabilitate a great deal of “expert” pensioned, by low cost recovering expertise and know-how, otherwise lost.

Meanwhile KCF is able, by using the ICT K-Commerce inferential platform, to develop a Knowledge Intensive/ Embedded packages targeted a new specific product or service.

Knowledge Value: Static vs. Dynamic approach

About “the state of the art”, it is important o make a clear distinction between the Value of a (intangible, patrimonial) Intellectual Capital (IC) and the Value of a Knowledge package that produce a (tangible, functional) return on sales directly long its Life Cycle. At the moment, a recent proliferation of Intellectual Capital models, it is fitting to classify the models and review their individual strengths and weaknesses.

In the K-Commerce Factory approach the above mentioned, indexes and procedures are considered as possible modality to “measure” the Value of a specific Intellectual Capital (IC) as patrimonial, but all that is very different issue with reference to apply Knowledge Engineering approach to turn a specific IC into (i.e.) a mathematical (tangible, functional) “Knowledge Model” which Value may be calculated as a specific Return on Sales (ROS) in all its Life Cycle.

K-Commerce Factory

About KE methodologies and tools used to manage data/info from primary (web) sources, to final of synthesized knowledge package, the ICT platform scheduled three basic phases:

  1. “K-Value Analysis”: that means to acquire, analyze and formalize by synthesis all information and expertise around a Knowledge Issue that is repeatedly required as possible product or service.
  2. “K-Modeling & Mapping” : that means to develop a Knowledge Synthesis Model around the “core” of its Value and then to exploit and to develop a prototype of autonomic inferential “cognitive network”, to debug the Model before to apply it.
  3. “K-Packaging Profitability”: that means to analyze and develop the best integration between Knowledge Synthesis Model (point n.2) with technological support (i.e.: electronic device) to maximize the point n.1 above mentioned.

References

  • Giovanni Mappa "Interdisciplinary Thinking by Knowledge Synthesis" - Algoritmi sullo Sviluppo della Interdisciplinarietà, del Buonsenso e del Valore, per le professioni emergenti - Il Mio Libro editore, 2011 -(http://ilmiolibro.kataweb.it/schedalibro.asp?id=647468)
  • David Skyrme - “K-Commerce” - Profiting from Knowledge -(www.skyrme.com/insights/26kcomm.htm)
  • N. Brancati, G. Mappa (2009) “Capturing Knowledge in Real-Time ICT Systems to Boost Business Performance” ANOVA - Cognitive and Metacognitive Educational Systems: Papers from the AAAI Fall Symposium (FS-09-02)