Hispanic Teleservices Corporation

Hispanic Teleservices Corporation (HTC) is an eight year old company based in Houston, Texas with branches in Monterrey, Nuevo León and Guadalajara,Jalisco Mexico. It is the leading provider of outsourced customer support for companies serving the Hispanic market.

HTC serves as a "remote office" for bilingual contact center operations, offering customer care, technical support, customer acquisition and e-services. It assists clients in gaining Hispanic market share by offering an integrated solution that includes product development, acquisition, retention and up selling services.

HTC was acquired by The Carlyle Group in December 2005.