BeAnywhere

BeAnywhere is a cloud computing company, focused on the development of cloud-based Advanced Remote Solutions. It has two main products: BASE (Be Anywhere Support Express) and BAPE (Be Anywhere Personal EDition). BeAnywhere's software provides remote access to workstations, including technical support, desktop sharing, file transfer, and administration tools.

There is a “pay-as-you-go” payment option and 3 different annual subscription plans, which include all the updates released along the one year subscription. It is also available a 14 day trial with full features and a free professional version with limited number of sessions. BeAnywhere is compatible with Android, OS X and Microsoft Windows and it can also be used through a Java-based web console.

History

BeAnywhere is a subsidiary of Leading Capital, a Portuguese investment company owned by Ruben Dias. Before BeAnywhere, Dias had founded Euro Carisma, a computer security company which, within five years, had become one of the first Country Partners of Panda Security, a leading Anti-Virus software vendor. This background in information technology motivated Dias to found BeAnywhere in 1996. Since then, the company has expanded into the Brazilian and Portuguese Markets, and continues to show growth.

Main Features

The main features of BeAnywhere's software are:

  • Desktop sharing, enabling access to and control of any computer, regardless of geographic limitations. The only requirement is an internet connection. The software also allows unattended remote access.
  • File Transfer facilities, enabling the transfer of files between remote and local machines.
  • An Admin Area, with options and configurations allowing managers to control technicians and support hours, view reports, create inquiries and perform other business administration tasks.
  • In-session chat and VoIP facilities, enabling VoIP calls with clients and collaborative tech sessions.

The software requires no installation and works regardless of firewalls and other hardware configurations.

Security

BeAnywhere's remote support service was used in a telephone scam involving an unregistered internet domain name, although the company has now acquired and registered the domain in question.

The whole session (all of its content, including but not limited to Remote Desktop, VoIP, File transfer…) is sheltered by a Proprietary protocol, with guaranteed global security by the Rijndael algorithm – Advanced Encryption Standard or (AES) – using a 256bits cipher, whether when establishing the session (the subsequently used key exchange is protected by an SSL based in AES-CBC with TLS v1.1) or all the way through it. Additionally, all commands containing images, Computer keyboard and Mouse strokes, File transfer and Clipboard information have a Digital signature. All encryption is based on an end-to-end negotiation, preventing the transferred information from being intercepted or decoded it in the gateway. The encryption keys are randomly generated in each session between the Viewer and the Applet or the BASE Agent. The client can also configure a Master-Password or choose Windows Account authentication, as well as requiring a previous authorization for the machine user to launch of the session.