Awalnet

Awalnet

Arabian Internet Services Company “AwalNet” is the leading Internet Service Provider in Saudi Arabia, offering connectivity, internet services and IT Solutions to businesses and households.

History

AwalNet is a privately owned company; it was established back in 1998 and on April 2002, AwalNet was merged with two of the leading ISP in the kingdom (Naseej and Al-Almiah) and thus it has become the largest ISP in the kingdom. The company owns and operates an extensive national network spanning throughout the kingdom, with head office based at Riyadh and 6 regional offices across the country. AwalNet is a customer centric company; it offers a suite of Internet and IT solutions backed up with an outstanding customer services, serving over hundreds of thousands of consumers and the largest number of satisfied companies. AwalNet has been expanding rapidly since 1998. It has been an instrumental in bringing competition to the Internet Services industry and local IT markets whilst achieving a solid base of residential, small & medium business and Enterprise clients.

Vision

To be the number One “AWAL” ISP & ISP Solutions Provider in the region

Mission Statement

Committed to provide high quality Internet, communication, and IT services that meet our clients’ needs and requirements, while empowering our team with the appropriate tools and knowledge they required to carry on their job effectively.

Our Value

AwalNet was founded and established on key principles and value that would act as a guideline for its day to day activities, summarized on the following pointes:

  1. Provisioning : Delivering valuable services
  2. Professionalism: Excellence in our profession
  3. Pioneering spirit: Commitment for continues invitation and improvement
  4. Partnership: Caring about our clients and employees

Key Facts: AwalNet has been recognized as the 1st Internet & Communications Services Provider in the following:

    • Largest internet bandwidth in Saudi Arabia
    • Largest access infrastructure
    • Largest Data Center

AwalNet Services AwalNet Core Services always has been about providing the latest and the best internet service to its cliens, whilst maximizing the value of the Internet and online services, by offering a variety of products and servcies designed to meet the needs of diverse clientele (businesses & individuals), with an afforable yet comptetive price policy. AwalNet Core Services would include:

  • Internet Access Services
    • AwalDial Access / AwalEasyNet Service

AwalNet ’s dial-up access service is a very reliable and effective internet solution that provides simple, feasible and reliable internet access service for businesses. It is an ideal service for light home users and people on move, with the possibilty of complementing a dedicated IP service. AwalNet dial-up provides the clinets with many choices, such as the following:

  1. AwalDial Limited /Unlimited access plans
  2. AwalEasyNet Unlimited access through EasyNet (3660011)
  3. VIP (Dedicated No.) Access Plans
  4. Global Roaming Access
    • AwalDSL Access

ADSL stands for Asymmetric Digital Subscriber Line (ADSL). This technology works with the ordinary telephone lines offering high speed, convenient, secure and affordable means for voice, data and video transmission. You can download up to 256 kbit/s, and upload up to 128 kbit/s data. With AwalDSL, you will get the advantages of speed and reliability with less cost and complexity, with two options to choose from:

  1. Corporate Plans
  2. Consumer Plans
    • WiFi Services

AwalNet is the first company to introduce WiFi service in the Kingdome of Saudi Arabia, Using either a laptop or PDA with WiFi 802.11b compatibility, you can connect wirelessly, effortlessly to the world's largest public WiFi network and browse the net, download your email, watch a live web cast, or listen to streaming audio, AwalNet WiFi services provide high-speed wireless Internet access in public areas such as Airports, Coffeehouses, Hotels and Conference Rooms. The key criteria of AwalNet WiFi services are fast, reliable and convenient, with two options to choose from:

  1. AwalHotspot
  2. AwalWi-Fi
    • AwalDirect

AwalDirect Service employs advanced communication technology to bring to its clients the ultimate in service reliability. Our open platform and ATM (Asynchronous Transfer Mode) backbone provide high-speed, high-capacity connections that are among the most reliable in the Kingdom. AwalDirect service can improve the performance and response time of your applications by using high-speed digital lines on one of the highest capacity networks in the Kingdom. AwalNet provides AwalDirect through the following technology: Leasd Line Frame Relay Wirless

MPLS

VSAT

  • Data Center Services

AwalNet has invested and developed state of the art Internet Data Centers (IDC) and Network Operation Centre (NOC), and place it self at the top ISP in the kingdom, AwalNet IDC provide the physical environment that keeps hosted servers up and running round the clock, backed up by AwalNet’s NOC monitoring and managing service round the clock, using the best tools available in the market, with onsite professionals in the areas of networking and systems management. To deliver the highest possible levels of reliability and performance, AwalNet‘s IDC feature a redundant network of multiple trunks from multiple sources, redundant power on the premises, and a backup generator. AwalNet IDC facility provide the ideal place for Internet and Corporate hosting service, it enables businesses to offer themselves and their clients the highest levels of reliability and availability all time.

**AwalDomain 

The first step toward web presence is obtaining a domain name, AwalDomain makes it quick and easy to register and host one or many Domain Names for clients’ needs. AwalDomain service would provide them with a Control Panel to manage their domain name, and enabling them to set up e-mail addresses.

    • AwalEMail

AwalEMail services allow you to enjoy the most reliable communication, as we implement the best tools in virus scanning and spam notification. With AwalEMail you can access your email from anywhere in the world through a web browser.

    • Awal Hosting

Nowadays having a web presence is not trivial any more it is a necessity. With the advent of e-commerce, technologies and the growing importance of corporate web strategies, maintaining a web site is imperative to business success. AwalHosting offers two types of services:

  1. Shared Hosting

Shared Hosting is a cost-effective way of ensuring worldwide web presence, whilst eliminating many issues concerning security, staffing, management and capital investment. AwalHosting service would handles all these issues allowing its clients to focus on their core business.

  1. Dedicated Hosting

AwalHosting services provide round the clock hosting availability at AwalNet IDC premises; this service allow the client to have a dedicate server for his needs, the IDC is connected directly to AwalNet core network infrastructure,

  1. Collocation Hosting

AwalCollocation service enables customers to host their servers in AwalNet IDC, while having full control and management of their servers, and gaining the benefit from the huge bandwidth and advance features of the IDC setup, this place the clients business at a central hub reachable from any where, while saving in the overhead cost.

  • Business Class Services

AwalNet can provide you with the most comprehensive performance management tools available. Our Managed Network Services let you maximize internal resources and ensure that IT personnel are focused on objectives while actually reducing costs. You can rely on AwalNet expertise to deliver the most comprehensive network management solutions for your enterprise data network.

  • * VPN Connectivity Service

AwalNet become the network provider of choice, serving any business class needs, AwalNet provides a very efficient branch to branch connectivity service at a very cost effective price, with speed starting at 64 kbit/s up to 2 Mbit/s, including the following professional services:

Customized Connectivity

  1. Tailor service to application
  2. Prioritize mission-critical traffic
  3. Maximixe efficiency
  4. Reduce costs

Advanced Network Managed Services

  1. Real-time view of network
  2. Maximize uptime
  3. Improve network performanace
  4. Minimize delay
  5. Maximize efficiency
    • Virtual ISP Provider

AwalNet provides you with best business model for the fastest solution to launch your own full-service Virtual ISP. It offers a wide choice of Private Labeled Virtual ISP solutions to ensure that you get exactly what you need to start your VISP business. With AwalNet VISP you can set up your full-branded services with minimum cost of ownerships, and operating.

    • Application Service Provider ASP

The ASP model offers individuals or enterprises access over the Internet to applications and related services that would otherwise have to be located in their own personal or enterprise computers. AwalNet is ready to host several strategic ASPs customers in which it introduces a very valuable service to the growing Saudi market. With AwalNet ASP you will experience the highest level of reliability and availability service.

    • AwalReporting

For optimum performance AwalNet offer a complete portfolio of Managed Network Services, from detailed reports at premise equipments level to web-based real-time network performance.

    • AwalAman

AwalNet is the first Managed Security Service Provider (MSSP) in the Saudi Market. AwalAman provides an organization with network security management, which may include virus blocking, spam blocking, Intrusion Detection, firewall and virtual private network (VPN) management. AwalNet offers a very cost effictive solution by allowing organizations to outsource their security function.

    • VideoConferencing Service

Videoconferencing is a communication tool that combines the use of video, computing, and communications technologies to allow people in different locations to meet and conduct a conference in real-time. Besides the audio and visual transmission of people, videoconferencing can be used to share documents, presentation and whiteboards, AwalNet offers it is clients:

  • On Site service:

This would imply that AwalNet would design and implement a full videoconferencing solution from connectivity to managing your session, at your premise, as per your requirements.

    • Web Casting Service

Web Casting is a technology for broadcasting audio and video files (either live or on demand) over the internet. A user can view the audio or video files directly from the web server for immediate playback. AwalNet is well known in the market as a leader in providing this service to many business sectors.

    • SMS Services

AwalNet SMS Services allows customers to store and maintain their own contact lists of mobile numbers, some of the key advantages of AwalNet SMS service would be:

  1. Powerful communication tool
  2. SMS can be send to individual or group
  3. Flexible, web based interface.
  4. No monthly charge – you just pay for the messages
  • Our Approach

In order to provide customers with the best possible services and to deliver solutions according to specifications, on time and within budget, AwalNet has built quality measures into its planning, design, implementation, test and operations procedures. AwalNet Professional Services have adapted a rigorous project management methodology and apply the finest industry practices.

    • Project Management

AwalNet well defined Project Management methodology has got built-in quality milestones: AwalNet project are implemented in phases and an essential component of the project lifecycle is accurate documentation.

    • Technical Support

AwalNet NOC has a long legacy of providing top-notch Internet services to the corporate and consumer sectors, with superior customer support. AwalNet technical support has adopted the best practice in IT services Information Technology Infrastructure Library (ITIL), presently the following practices are in place:

  1. Problem and incident management
  2. Change management
  3. Configuration management
  4. SLA Management

Affiliation Pioneer and president of the ARISPA -Arabian Internet Service Providers Association- it is an alliance of ISPs around the Gulf and Middle East. The alliance aims to provide a forum by which the region’s leading ISPs may speak with one voice on issues affecting the future of the Internet. Achievements & Awards

  1. Largest share of Internet bandwidth - KACST
  2. Largest backbone infrastructure holder- STC.
  3. Super brand award 2005 – Super Brand Saudi Arabia
  4. Largest market share in EasyNet- STC
  5. Largest market share in Corporate.
  6. Excellent Service on online learning - ICDL

Partners

Through partnership, we can make an even greater difference in the services provided to our clients, by developing and maintaining relationships with leading technology partners. AwalNet provided its clients preferential access to the latest technology, premier technical support, advanced training, and product certification. Ultimately, these partnerships enable us to objectively choose technology that best meets our customer’s needs, allowing us to deliver the best Internet and communication services. Many of these companies have recognized AwalNet for excellence in deploying their technologies.

Our Clients

AwalNet proudly has served some of the largest private and public organization, completing some of the biggest projects in the country, from education institute to banking and military. The following are some of our key clients:

  • Financial & Investment
    • Ernst & Young
    • Mitsui
    • Al Fozan & Bannaga (KPMG)
    • Mebian
    • DANTECK
  • Education
    • General Organization for Technical Education – GOTEVOTE
    • Girls Education
    • KFUPM
  • Commercial
    • SABIC
    • Al Faisaliah Group Holding
    • Savola
    • Al-Jomaih Holding Co. Project
    • General Electric El-Seif Medical
    • Kamal Osman Jamjoom
    • Al Zamil Group
    • Badghaish
  • Communication
    • Etihad Etisalat
    • Ebtikar
  • Banks
    • SAMBA
    • Saudi British Bank
    • Banque Saudi Fransi
    • Al Rajhi Bank
    • Bank AL Bilad
  • Health
    • King Faisal Specialist Hospital and Research Centre
    • Saudi German Hospital
    • Dr. Erfan Hospital
    • Magrabi Optical
  • Government
    • National Guard Health Affairs – KFH
    • Ministry of Defense and Aviation
    • Ministry of Municipalities & Rural Affairs
    • SASO
    • Ministry of Planning
    • RSAF
    • Saudi Post Authority
    • Riyadh Water Company

See also

  • List of ISPs in Saudi Arabia
  • Saudi Telecom Company