1930 (Indian Cybercrime Helpline)
1930 is a national toll-free telephone number in India for reporting cybercrimes, especially financial frauds. Operated 24/7 by the Indian Cyber Crime Coordination Centre (I4C) under the Ministry of Home Affairs, it replaced the earlier 155260 number in 2021 for easier access. The helpline supports the National Cyber Crime Reporting (NCRP) Portal and addresses the rising cybercrime cases (86,420 in 2023, per National Crime Records Bureau).
History
Launched in 2020 as 155260 by I4C with the Reserve Bank of India and banks, it became 1930 in 2021 to improve public recall. It aligns with Digital India to tackle frauds amplified by COVID-19 online transaction surges.
Purpose
The helpline focuses on:
- Financial Fraud: UPI scams, phishing, unauthorized transactions (68.9% of 2023 cases).
- Other Cybercrimes: Cyberstalking, hacking, CSAM.
- Guidance: Offers cyber hygiene tips and refers cases to police.
Usage
Call 1930 or use cybercrime.gov.in to report incidents. Operators (multilingual) assist with complaint IDs and bank coordination for fund recovery (20–30% success for timely reports). Over 1 million calls were handled by 2024, freezing ₹5,000+ crore in frauds.
See also
- Indian Cyber Crime Coordination Centre
- National Cybercrime Reporting Portal